This Privacy Policy describes how Dialed Industries (“Dialed Industries,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from www.dialed.industries (the “Site”), and how we collect, use, and disclose Personal Information in connection with our email and SMS marketing programs.

By accessing or using the Site, you acknowledge that you have read and understand this Privacy Policy.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support, subscribe to our email marketing, or opt in to receive SMS marketing messages.

In this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or can reasonably be associated with an individual.

Device Information

Examples of Personal Information Collected

• Browser type and version
• IP address
• Time zone
• Cookie information
• Products viewed
• Pages visited
• Search terms
• Website interactions
• Device identifiers

Purpose of Collection

• To load and operate the Site
• To improve user experience
• To analyze website performance
• To personalize content and offers
• To prevent fraud and abuse
• To improve our marketing efforts

Source of Collection

Collected automatically through cookies, web beacons, pixels, tags, log files, and similar technologies.

Disclosure for a Business Purpose

Shared with Shopify and service providers that assist with website operations, analytics, advertising, marketing, fraud prevention, and customer experience.

Order Information

Examples of Personal Information Collected

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Purchase history

Purpose of Collection

• To fulfill orders
• To process payments
• To arrange shipping
• To communicate regarding purchases
• To prevent fraud
• To provide customer support
• To send marketing communications where permitted

Source of Collection

Collected directly from you.

Disclosure for a Business Purpose

Shared with Shopify and service providers that assist with payment processing, shipping, fulfillment, fraud prevention, customer support, marketing, and order management.

SMS Marketing Information

Examples of Personal Information Collected

• Mobile phone number
• SMS consent records
• Subscription status
• Message history
• Campaign engagement data
• Carrier delivery information
• Customer support communications

Purpose of Collection

• To send SMS marketing messages
• To maintain records of consent
• To manage subscriber preferences
• To process opt-out requests
• To provide customer support
• To measure campaign effectiveness
• To improve our SMS marketing program

Source of Collection

Collected directly from you when you:

• Subscribe through popups
• Subscribe through website forms
• Subscribe through landing pages
• Opt in during checkout
• Enter sweepstakes forms
• Join promotional campaigns
• Respond to SMS messages

Disclosure for a Business Purpose

Shared only with SMS service providers, telecommunications carriers, messaging vendors, and service providers necessary to facilitate and manage our messaging program.

Email Marketing Information

Examples of Personal Information Collected

• Email address
• Subscription status
• Campaign engagement information
• Communication preferences

Purpose of Collection

• To send marketing emails
• To send transactional communications
• To improve campaign performance
• To manage subscriber preferences

Source of Collection

Collected directly from you.

Disclosure for a Business Purpose

Shared with email service providers and related vendors.

SMS Communications

If you separately opt in to receive SMS marketing messages from us, we may use your phone number and related messaging data to send promotional text messages, launch announcements, cart reminders, giveaway updates, product releases, order notifications, and other marketing communications.

By providing your mobile phone number and opting in, you expressly consent to receive recurring automated marketing and promotional text messages from Dialed Industries at the phone number provided.

Consent to receive SMS marketing messages is not a condition of purchase. Message frequency varies. Message and data rates may apply.

We maintain records of SMS consent, including the date, time, source, and method of opt-in, to demonstrate compliance with applicable laws and messaging carrier requirements.

You may opt out of SMS marketing at any time by replying STOP, CANCEL, END, QUIT, UNSUBSCRIBE, OPT OUT, or REVOKE to a message from us where supported.

You may reply HELP for assistance where supported.

We may use third-party service providers, including Klaviyo, telecommunications carriers, and messaging vendors, to facilitate the delivery of SMS messages and manage our messaging programs.

Abandoned Cart Text Messages

Dialed Industries uses cookies and similar technologies to track shopping cart activity, including abandoned carts, in order to send cart reminder messages via SMS.

We use cookies, pixels, web beacons, and similar technologies to monitor website activity, including products viewed, items added to cart, and checkout activity. This information may be used to determine when a shopping cart has been abandoned and to send reminder messages via email or SMS to users who have provided the necessary consent.

Information collected through cookies and similar technologies may be associated with your browser, device, or account for purposes of delivering cart recovery communications.

Location Information

We may collect general location information derived from your IP address, browser settings, mobile device, or other technical information when you visit our Site.

We use this information for:

• Analytics
• Fraud prevention
• Personalization
• Compliance
• Operational improvements

If we offer location-based services, promotions, or experiences, we may collect more precise location information with your permission where required by law.

You may manage location permissions through your device settings.

Minors

The Site is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information to us, please contact us so we may remove the information.

Sharing Personal Information

We share your Personal Information with service providers to help us provide services and fulfill our contracts with you.

Examples include:

• Shopify
• Payment processors
• Shipping providers
• Fraud prevention providers
• Analytics providers
• Advertising providers
• Email marketing providers
• SMS marketing providers
• Customer support providers

You can learn more about Shopify’s privacy practices here:

https://www.shopify.com/legal/privacy

We may also share information when required by law, legal process, court order, subpoena, or to protect our rights, property, users, or business operations.

We do not sell or share your SMS consent, mobile phone number collected for SMS marketing, or related SMS opt-in information with third parties for their own marketing purposes.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide messaging services on our behalf.

Retention

When you place an order through the Site, we retain Personal Information for our records unless and until you request deletion, subject to legal, tax, accounting, compliance, fraud prevention, dispute resolution, and recordkeeping obligations.

We may also retain:

• Email subscription records
• SMS consent records
• Opt-out records
• Suppression lists
• Message history

as reasonably necessary to comply with applicable laws and industry requirements.

California Privacy Rights (CCPA)

If you are a California resident, you may have the right to:

• Know what Personal Information we collect
• Access Personal Information we hold
• Correct inaccurate Personal Information
• Request deletion of Personal Information
• Receive a portable copy of Personal Information

To exercise these rights, please contact us using the contact information below.

You may also designate an authorized agent to submit requests on your behalf.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.

We use cookies and similar technologies for:

• Essential website functionality
• Analytics
• Advertising
• Marketing attribution
• Cart recovery
• Personalization

Cookies help us understand how visitors interact with our Site and allow us to improve user experience.

Cookies Necessary for Store Functionality

Name- Function

_ab- Admin access

_secure_session_id- Storefront navigation

cart- Shopping cart

cart_sig- Checkout

cart_ts- Checkout

checkout_token- Checkout

secret- Checkout

secure_customer_sig- Customer login

storefront_digest- Customer login

_shopify_u- Customer account updates

Reporting and Analytics

_tracking_consent- Tracking preferences

_landing_page- Landing page tracking

_orig_referrer- Referral tracking

_s- Shopify analytics

_shopify_s- Shopify analytics

_shopify_sa_p- Marketing analytics

_shopify_sa_t- Marketing analytics

_shopify_y- Shopify analytics

_y- Shopify analytics

Cookies may remain on your device from 30 minutes to two years depending on their purpose.

Most browsers automatically accept cookies, but you can modify your settings to block or delete cookies.

Blocking cookies may affect website functionality.

For more information about cookies, visit:

www.allaboutcookies.org

Do Not Track

Because there is currently no consistent industry standard for responding to Do Not Track signals, we do not alter our data collection practices when such signals are received.

Your Rights

Depending on your location, you may have rights to:

• Access Personal Information
• Correct Personal Information
• Delete Personal Information
• Receive a copy of Personal Information
• Restrict or object to certain processing activities

You may unsubscribe from marketing emails using the unsubscribe link included in our emails.

You may unsubscribe from SMS marketing by replying STOP or following instructions contained in our messages.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Changes become effective immediately upon posting to the Site.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Dialed Industries

Email: info@dialed.industries

Website: https://dialed.industries